You can conveniently pay with PayPal, Google Pay, credit card, or Klarna invoice. Select your preferred payment method during the checkout process.

As long as your order hasn't been shipped, you can make changes or cancellations. Please contact our customer service as soon as possible at ljv@lovejoyvictory.com .

Delivery within Germany typically takes 2-4 business days. International delivery times may vary depending on the country.

We ship all orders with DHL. You will receive a shipping confirmation including tracking information as soon as your package is on its way.

Germany – €4.90
Austria – €10.00
International EU – €15.00

There are individual limits for free shipping.

Once your package has been shipped, you will receive an email with the DHL tracking number. You can use this number to check the current status of your delivery online at any time.

Your order will usually be delivered to the address you provided within 2-4 business days. If you are still waiting for your package after 4 days, please check the following:


01. Check the shipment status using the tracking number that was sent to you by email.

2. Make sure the delivery address provided is correct.

3. Check if a neighbor has accepted the delivery.

4. Check if the package has been deposited at the nearest post office.

If you still don't know where your package is, please contact our customer service.

You can easily initiate your return via the following link. We will confirm your return and you will receive a separate email with all the necessary information regarding the return.

No, you are responsible for the return shipping costs. We recommend sending your return as a tracked parcel to avoid delivery problems.

Mühle Packaging and Services GmbH
Attn: NB Fashion GmbH
Im Birkengrund 5-7
63179 Obertshausen

Once your return has been received and inspected, the refund will be processed within 1-5 working days, depending on the payment method you chose.

Unfortunately, a direct exchange is not possible. Please return the item and reorder the desired item.