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Terms and Conditions

Here is the full translation of the General Terms and Conditions (GTC) into German:

1. Scope

1.1 The following General Terms and Conditions apply exclusively to the business relationship between the customer and NB Fashion GmbH (Love Joy Victory) .

1.2 The General Terms and Conditions in the version valid at the time of conclusion of the contract shall form an integral part of the contract.

1.3 We sell our goods exclusively to end consumers and only in household quantities.

2. Copyrights and industrial property rights

2.1 The contents of this website are protected by law. It is prohibited to reproduce, distribute, or use for commercial purposes any material protected by copyright, trademark, or competition law—in particular, texts, illustrations, graphics, software, videos, music, trademarks, logos, and other company logos—without prior written consent.

2.2 As far as contents of Love Joy Victory are made available for download, this does not grant any rights of use beyond the purpose underlying the download.

3. Contracting parties and contract texts

3.1 Contracting party is:

NB Fashion GmbH

In front of the Kinzig Bridge 3

D-63452 Hanau

Germany

Register court: Hanau, HRB 96805

VAT identification number: DE321931885

Represented by the Managing Director Nicole Bailly

3.2 Storage of the contract text:

We save the contract text and send you the order details and our General Terms and Conditions by email. The General Terms and Conditions can be viewed here at any time. For security reasons, your order details are no longer accessible online.

4. Conclusion of contract and delivery conditions

4.1 The presentation of the products in the online shop represents not a legally binding offer , but a non-binding online catalog represents.

4.2 By clicking on the button “Buy now” you place a binding order for the goods contained in the shopping cart, which Offer to NB Fashion GmbH applies.

4.3 Confirmation of receipt of the order will be sent immediately after the order has been sent.

4.4 We may process your order by sending a Order confirmation by email assume.

4.5 The risk of damage to the goods passes to the Handover of the goods to the customer over, otherwise with Customer's delay in acceptance .

5. Right of withdrawal and return of goods

5.1 Right of withdrawal

You have the right to cancel this contract within 30 days without giving reasons The withdrawal period is 30 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must contact us at the following address:

NB Fashion GmbH

In front of the Kinzig Bridge 3

63452 Hanau

E-mail: info@nb-fashion.com

This must be done by means of a clear statement (e.g., by letter or email) about your decision. If you use this option, we will immediately send you an Confirmation of receipt of the revocation (e.g. by email).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the deadline send.

5.2 Consequences of revocation

a) If you withdraw from this contract, we will reimburse you all payments, including delivery costs (except for additional costs for a delivery other than the standard delivery offered by us), at the latest within 14 days after receipt of your cancellation notice. We will use the same payment method you used for the original transaction for the refund, unless expressly agreed otherwise.

b) We can refund until we have received the goods back or you have supplied evidence of having sent the goods back, whichever is earlier.

c) You must return the goods immediately, but no later than within 14 days after the cancellation. The deadline is met if you send the goods before the expiry of the 30-day period.

5.3 Return of goods

According to the EU Consumer Rights Directive do you have You have 14 days to exercise your right of withdrawal. After this 14 days do you have further 14 days to return the goods.

The goods must be in perfect condition, complete (including accessories and tags), unworn, unwashed and in the original packaging be returned with the return slip.

Return address:

Mühle Packaging and Services GmbH

Attn: NB Fashion GmbH

Im Birkengrund 5-7

63179 Obertshausen

The Return costs The customer bears the costs. The refund will be made via the originally selected payment method within 14 days after receipt of the return.

6. Payment

6.1 All prices are in Euro (€) and include statutory VAT.

6.2 The available payment methods are:

PayPal

Instant bank transfer

credit card

6.3 Payment by credit card is only permitted if the customer is also the cardholder.

6.4 Klarna purchase on account is only available to consumers. The full terms and conditions for invoice purchase are available on the Klarna website.

7. Warranty

7.1 Deviations in structure and colour are reserved, insofar as they are material-related and customary in the trade.

7.2 In case Warranty claims The defect must be described in detail. If a replacement is desired, this must be explicitly stated.

8. Assignment

Claims against the NB Fashion GmbH may not assigned become.

9. Customer service

Customer service is available:

Monday – Friday from 9:00 am to 4:00 pm

E-mail: info@nb-fashion.com

Postal address:

NB Fashion GmbH

In front of the Kinzig Bridge 3

63452 Hanau

10. Final provisions

The right of Federal Republic of Germany applies under Exclusion of the UN Convention on Contracts for the International Sale of Goods .

11. Retention of title

11.1 The delivered goods remain the property of the seller until full payment Property of NB Fashion GmbH .

11.2 The customer is obliged to treat the goods with care during the retention of title period.

11.3 The customer must Changes of address or ownership of the goods report immediately.

Alternative dispute resolution according to Art. 14 para. 1 ODR-VO and Section 36 VSBG

The European Commission provides a platform for Online Dispute Resolution (OS) ready: https://ec.europa.eu/consumers/odr .

We are neither obliged nor willing to participate in dispute settlement proceedings before a Consumer Arbitration Board to participate.